Engineering service
Maintenance & Support
Keep your software secure, updated and improving after launch.
Discuss your project
What is software maintenance and support?
Software maintenance and support is the ongoing work of fixing issues, applying updates and adding improvements after a product is live. Unicorn Softech provides monitoring, bug fixes, security and dependency updates, performance tuning and feature enhancements.
How it works
Maintenance & Support in 4 steps
- 01Monitor
- 02Fix
- 03Update
- 04Improve
What we deliver
What you get with Maintenance & Support
Monitoring
Uptime, error and performance alerts.
Bug fixes
Prioritised fixes with clear turnaround times.
Security updates
Framework, OS and dependency patching.
Performance tuning
Keeping the app fast as data grows.
Enhancements
Small features and improvements every month.
AI model updates
Moving to newer, cheaper or better models safely.
Common use cases
- Post-launch support plans
- Taking over an app from another vendor
- Keeping AI features current
Tools and technology
We choose per project. These are the tools we use most for maintenance & support.
- Sentry
- Datadog
- Azure Monitor
- GitHub Actions
- Monitoring
- Bug fixes
- Security updates
- Performance tuning
- Enhancements
- AI model updates
- Post-launch support plans
- Taking over an app from another vendor
- Keeping AI features current
FAQ
Maintenance & Support: common questions
Do you support applications you did not build?
Yes. We begin with an audit of the code and infrastructure, then take over maintenance with a clear plan.
Related
Related services
Let's talk about Maintenance & Support
Book a free 60-minute consultation. You'll leave with a feature list, a rough estimate and a practical first step — no obligation.
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