Skip to content

AI service

Voice AI & Speech

Voice agents, transcription and speech interfaces that sound natural.

Discuss your project
Voice AI & Speech illustration

What is voice AI?

Voice AI combines speech-to-text, language models and text-to-speech so software can listen, understand and talk. Unicorn Softech builds voice agents for phone calls, in-app voice assistants, and transcription and call-analysis pipelines.

See it

What it looks like

Voice agent live example

“I’d like to book an appointment for Friday.”

“Friday 3 pm is free. Shall I confirm?”

How it works

Voice AI & Speech in 5 steps

  1. 01Speech
  2. 02Speech-to-text
  3. 03LLM
  4. 04Text-to-speech
  5. 05Reply

What we deliver

What you get with Voice AI & Speech

01

Voice agents

AI that answers and makes phone calls, books appointments and qualifies leads.

02

Speech-to-text

Accurate transcription for meetings, calls and voice notes, in multiple languages.

03

Text-to-speech

Natural voices for apps, IVR and content.

04

Call analytics

Summaries, sentiment and action items extracted from recorded calls.

05

Real-time pipelines

Low-latency streaming so conversations feel natural.

06

Telephony integration

Connected to your phone system, CRM and calendar.

Common use cases

  • AI receptionist and call answering
  • Outbound reminders and follow-ups
  • Meeting notes and summaries
  • Voice search inside apps
  • Call-centre quality monitoring

Tools and technology

We choose per project. These are the tools we use most for voice ai & speech.

  • Whisper
  • Deepgram
  • ElevenLabs
  • Twilio
  • LiveKit
  • WebRTC
  • OpenAI Realtime
  • Voice agents
  • Speech-to-text
  • Text-to-speech
  • Call analytics
  • Real-time pipelines
  • Telephony integration
  • AI receptionist and call answering
  • Outbound reminders and follow-ups
  • Meeting notes and summaries
  • Voice search inside apps
  • Call-centre quality monitoring

FAQ

Voice AI & Speech: common questions

Can a voice agent handle Indian languages and accents?

Yes. Current speech models support Hindi, Gujarati and Indian-accented English well. We test with real call recordings before going live.

Will callers know they are talking to an AI?

We recommend telling callers clearly. The agent can also transfer to a person at any point.

Related

Related services

AI Agents & Agentic Workflows

Autonomous agents that plan, call your tools and finish multi-step work — with guardrails.

Generative AI & LLM App Development

Products powered by large language models — from first prototype to production.

AI Chatbots & Virtual Assistants

Assistants for your website, app and WhatsApp that answer from your own knowledge.

Let's talk about Voice AI & Speech

Book a free 60-minute consultation. You'll leave with a feature list, a rough estimate and a practical first step — no obligation.

Book a free consultation